📜 Terms & Conditions

Effective Date: [Insert Date]
Welcome to Truelix.in. By accessing or using our website, services, or products, you agree to be bound by the following Terms & Conditions. Please read them carefully.

1. 🛍️ Use of the Website

By using Truelix.in, you confirm that:

  • You are at least 18 years old or using the site under parental supervision.
  • You agree to provide accurate and complete information when placing orders.
  • You will not use the website for any illegal or unauthorized purpose.

2. 📝 Account Registration

You may be required to create an account to access certain features:

  • Keep your account details confidential.
  • You are responsible for all activities under your account.
  • Truelix reserves the right to suspend or terminate accounts found to be fraudulent or violating policies.

3. 📦 Orders & Pricing

  • All prices listed are in INR and inclusive of applicable taxes (unless stated otherwise).
  • Orders are subject to availability and acceptance.
  • Truelix reserves the right to cancel or refuse any order due to pricing errors, stock issues, or suspicious activity.

4. 💳 Payments

We accept:

  • Debit/Credit Cards
  • UPI & Wallets
  • Net Banking
  • Cash on Delivery (COD, where available)

All payments are processed securely. We do not store your card or payment details.

5. 🚚 Shipping & Delivery

  • Orders are processed within 1–2 business days.
  • Delivery times range between 3–10 business days based on location.
  • Shipping fees (if applicable) are displayed at checkout.
  • Delays due to courier partners, weather, or external factors are not our responsibility.

For full details, see our Shipping Policy.

6. 🔄 Return, Refund & Cancellation

  • Returns/exchanges are accepted within 7 days of delivery for eligible items.
  • Products must be unused, in original packaging, and in resellable condition.
  • Refunds are processed after quality checks and may take 5–7 business days.

Visit our Return & Refund Policy for more information.

7. 📧 Communication

By using Truelix.in, you consent to receive communications from us via email, SMS, or phone related to your orders, updates, or promotional offers. You can opt-out of marketing messages at any time.

8. 🔐 Privacy Policy

We value your privacy. Our Privacy Policy outlines how your personal information is collected, used, and protected.

9. 🛡️ Intellectual Property

All content on Truelix.in — including images, logos, product descriptions, and graphics — is the property of Truelix and protected by Indian intellectual property laws. Unauthorized use is strictly prohibited.

10. ❗ Limitation of Liability

Truelix shall not be liable for:

  • Any indirect, incidental, or consequential damages.
  • Delays or failures in performance due to events beyond our control (force majeure).
  • Inaccuracies or typographical errors on the website.

11. ⚖️ Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in [Your City, India].

12. 🔄 Changes to Terms

Truelix reserves the right to update or modify these Terms & Conditions at any time without prior notice. Changes will be effective immediately upon posting.

📞 Contact Us

If you have any questions about these Terms, please contact us:

📧 Email: support@truelix.in
📞 Phone: [Insert Phone Number]
🏢 Address: [Insert Business Address]