🔐 Privacy Policy

Effective Date: [Insert Date]
At Truelix.in, your privacy is important to us. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit or make a purchase from our website.

By using our services, you agree to the practices described below.

1. 📋 Information We Collect

We may collect the following types of personal and non-personal information:

🧍 Personal Information:

  • Name
  • Email address
  • Phone number
  • Shipping & billing address
  • Payment details (processed securely through third-party gateways)

🌐 Technical Information:

  • IP address
  • Browser type and version
  • Device information
  • Location data (approximate)
  • Website usage patterns through cookies

2. 💡 How We Use Your Information

We use your data to:

  • Process and deliver your orders
  • Communicate order updates, promotions, and offers
  • Improve website performance and user experience
  • Prevent fraud and ensure site security
  • Comply with legal obligations

3. 💳 Payment & Security

We do not store your card or UPI details on our servers. All transactions are processed via secure, encrypted third-party payment gateways (e.g., Razorpay, Paytm, etc.).

Your personal information is stored on secure servers and is protected using industry-standard security measures.

4. 🍪 Cookies

We use cookies and similar technologies to:

  • Keep you logged in
  • Remember your preferences
  • Analyze site traffic and performance

You can control cookie settings through your browser. Disabling cookies may affect your site experience.

5. 🔄 Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share data with:

  • Courier and logistics partners for order delivery
  • Payment gateways for transaction processing
  • Marketing/email platforms (with your consent)
  • Legal or regulatory authorities if required by law

6. 👤 Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your information
  • Opt out of marketing communications at any time

To request access or changes to your data, please contact us at support@truelix.in.

7. 👶 Children’s Privacy

Truelix.in is not intended for users under the age of 13. We do not knowingly collect data from minors. If you believe a child has shared information with us, please contact us immediately.

8. 🌏 Data Storage & Retention

Your information is stored securely in India and/or with trusted third-party providers. We retain your data only as long as necessary for fulfilling the purposes outlined in this policy.

9. 🔄 Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review it regularly.

📞 Contact Us

If you have any questions or concerns regarding this Privacy Policy, please reach out to us:

📧 Email: help@truelix.in