🔒 Security Policy


Website: https://www.truelix.in

At Truelix (🌀), the security of our customers’ personal and payment information is our top priority. This Security Policy outlines the measures we take to protect your data and ensure a safe shopping environment.

🛡️ 1. Data Protection & Encryption

We use industry-leading security practices to keep your data safe:

  • SSL Encryption: All data is encrypted with 256-bit SSL when transmitted over the internet.
  • HTTPS Secured: Our entire website is secured with HTTPS, ensuring secure and private connections for all visitors.

🔐 2. Payment Security

Truelix.in does not store any credit/debit card information. We use secure, third-party PCI-DSS compliant payment gateways such as:

  • Razorpay
  • PayPal
  • Stripe (if applicable)

All payment transactions are processed via secure, encrypted channels.

👤 3. Account Security

To ensure your account remains secure:

  • Choose a strong and unique password.
  • Your login activity is monitored for unusual behavior.
  • [Optional: We support two-factor authentication (2FA) for added protection.]

🧠 4. Internal Data Handling

  • Only authorized Truelix employees have access to sensitive customer data.
  • Staff members are trained on data protection policies and cybersecurity best practices.
  • Regular internal audits are conducted to detect and fix vulnerabilities.

🕵️ 5. Fraud Prevention

We actively monitor orders for suspicious behavior and fraudulent activities using:

  • AI-powered fraud detection tools
  • Manual verification for high-risk transactions

If we suspect fraudulent activity, we may place an order on hold until verified.

🔄 6. Updates & Security Maintenance

Our website infrastructure is regularly maintained:

  • Software and plugins are kept up to date
  • Security patches are applied promptly
  • Vulnerability scans are conducted regularly

📩 7. Reporting Issues

If you suspect a security issue or breach, report it to us immediately: